Frequently Asked Questions

How big are your 'Colossal Fortune Cookies' ?



North Port® Colossal Fortune Cookies are almost the size of a football! They contain a 1-ft long fortune with your personalized message inside (250 Characters).  Our cookies measure 19.5" in circumference.   Each cookie is approximately 6.5" x 6.5" x 6" and weighs anywhere between 10 oz to over 1 lb depending on how their dipped and decorated.  Each cookie comes hand-packed in our signature 7" x 7" x 7" Glossy White Boxes.


What is the shelf life of your gourmet cookies?

All North Port® cookies are ideal at room temperature. (between 65-72 degrees). Keep out of direct sunlight.  DO NOT REFRIGERATE OR FREEZE YOUR COOKIES! We use real chocolate, so subjecting it to major temperature changes can cause it to discolor and look unappetizing.  All products should be kept air-tight (in original wrapper) stored in a cool dry place. Shelf-life (6-9 months)


Do you ship your products during the summer?

Yes. Between early May-October we ship ALL Chocolate Products with our re-usable 12oz Ice Packs via UPS® Next Day Air or 2-Day Air* to prevent melting. It is your responsibility to ensure that the recipient is home to receive their package to prevent melting while sitting outside.  *2-Day Air is available to destinations with temperatures below 85 degrees farenheit.